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HRKaki e-Services · Employee Self-Service
Employee self-service portal and app, with Singpass login
HRKaki e-Services lets your staff handle their own leave, claims and payslips. They sign in with Singpass from any phone, tablet or laptop. Managers approve from their inbox, and approved leave and claims flow straight into payroll.
- Singpass login, with password login still available
- eLeave, eClaims, ePayslip and IR8A in one app
- Two levels of approval with email alerts
- iPhone and Android apps, plus the web portal
Inside the app
What staff can do in e-Services
Real screens from the HRKaki e-Services phone app. The web version has the same menus in a wider layout.
Submit claims
Add each expense to one batch, snap the receipt with the phone camera, and see the remaining budget before submitting.
Payslips and tax forms
View any month's itemised payslip, download it as a PDF, and find year-end IRAS forms in the same menu.
Log in with Singpass
No password or six-digit code to remember. Staff confirm with their face or fingerprint in the Singpass app.
Getting started
Staff are set up in three steps
- 1
First login on a computer
Set a password and turn on two-factor sign-in from the welcome email. About 10 minutes, done once.
- 2
Get the HRKaki app
Install HRKaki e-Services from the App Store or Google Play, or use it in the phone's browser.
- 3
Log in with Singpass
From then on, Singpass is the quickest way in. Password login stays available too.
For managers
Approvals that don't get stuck
Every leave or claim request can go through up to two levels of approval, and nobody has to chase anyone.
- An email arrives the moment someone submits a request
- One tap opens the request, right after a face or fingerprint check
- See the details, comments, leave balance and attachments together
- Approve or reject, and the employee is told straight away
- Approved leave and claims flow into payroll
Why self-service saves HR so much time
In most small HR teams, much of the week goes to routine questions: how much leave is left, can you resend my payslip, where is my IR8A. Self-service hands those answers to the employee. And because staff sign in with Singpass, the identity they already use for government services, forgotten-password tickets largely disappear.
FAQ
Employee Self-Service: frequently asked questions
Can employees log in to HRKaki e-Services with Singpass?
Yes. Singpass login is built in: staff confirm with their face or fingerprint in the Singpass app, with no password or code to type. HR just needs the employee's NRIC or FIN on their record. Company ID, user ID and password login is also available.
Is there a mobile app?
Yes. HRKaki e-Services is free on the App Store and Google Play, published by Avelogic Pte Ltd. Staff who prefer not to install an app can use hrkaki.com/EServices in their phone's browser.
How do new staff get started?
Each employee receives a welcome email. They do their first login on a computer to set a password and turn on two-factor sign-in, which takes about 10 minutes, then install the app and switch to Singpass.
What if an employee forgets their password?
They tap Reset Password? on the login screen to get a reset link by email, or simply log in with Singpass instead.
Can claims be paid through payroll?
Yes. Approved claims can be reimbursed together with payroll, or paid separately, and you can set different claim budgets for different staff.
How many approval levels are supported?
Up to two levels, with email notifications to the employee and each approver. Managers can approve from the app or the web portal.
From the blog
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